What is your warranty policy?

At Bagsbuy.com, we are committed to providing high-quality products and exceptional customer service. Our warranty policy ensures your satisfaction with every purchase. We offer a comprehensive warranty on all our bags, backpacks, and luggage. If you encounter any defects or issues with your product, simply contact our customer support team within 30 days of purchase. We will require proof of purchase, such as an order number or receipt, and a detailed description of the problem. Our dedicated team will promptly assess your claim and determine the appropriate resolution, which may include a repair, replacement, or refund. Please note that our warranty does not cover normal wear and tear or damages caused by misuse or accidents. Rest assured, we stand behind the durability and functionality of our products, ensuring your peace of mind while shopping at Bagsbuy.com.