What is your return policy?

Our return policy at Backtobasicstoys.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet your expectations, so we gladly accept returns within 30 days of purchase. To be eligible for a return, the item must be unused and in its original packaging. To initiate a return, customers can contact our customer support team through email or phone. Once we receive the returned item, we will inspect it for any damages or signs of use. If the item is in satisfactory condition, we will process a refund back to the original method of payment. Please note that certain products, such as personalized or clearance items, may not be eligible for return. Additionally, customers are responsible for any shipping fees associated with returning the item. For further details or assistance regarding returns, please refer to our Returns and Exchanges page on our website.