What is your return policy?

Our return policy ensures customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, simply return the item within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and with all tags attached. Please note that some exclusions apply, such as food, water filters, and gift cards. To initiate a return, please contact our customer service team with your order details. We will provide you with a prepaid return shipping label. Once we receive the returned item, we will process your refund or exchange promptly. At Backcountryedge.com, we prioritize customer satisfaction and strive to make the return process as seamless as possible.