What if the baby gift arrives damaged or defective?

If a baby gift from our website arrives damaged or defective, we strive to ensure a swift resolution. Please contact our customer service team within 72 hours of receiving the item, providing details and any accompanying photos of the damage or defect. We will promptly investigate the issue and work towards a suitable solution. This may involve providing a replacement item, issuing a refund, or arranging for repair, depending on the circumstances. Our goal is to ensure your satisfaction with our products, and we appreciate your cooperation in promptly reporting any issues. Rest assured, we will make every effort to rectify the situation and ensure you receive a gift that meets your expectations.