What should I do if my package is lost in transit?

If a package appears to be lost in transit when ordering from Babydirect.com, there are several steps one can take to address the situation. First, it is advisable to check the tracking information provided at the time of purchase. This information may give details about the package’s last known location and any potential delays. If the tracking indicates that the package has not moved for an extended period or has been marked as delivered but is not received, the next step is to verify with neighbors or other household members to ensure that the package was not mistakenly received by someone else. Should these actions not resolve the issue, one can consult the help or support section of the Babydirect.com website for guidance. This section typically contains information regarding lost packages and may outline steps to file a claim or follow up with the shipping carrier. Additionally, the website may provide contact information for further assistance. It is important to act promptly, as shipping carriers often have time limits for reporting lost packages or initiating investigations.