You are looking up BC/BS of Massachusetts customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. They employ less than 50 people according to customers in the know.
GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Ticketmaster Customer Service page. Or take a look at our Booking.com Customer Service page. We may not quite have as much of this available for BC/BS of Massachusetts customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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