What is your return policy?

Our return policy is designed to ensure your complete satisfaction with your purchase. We offer a 30-day return window for all non-customized jewelry items. If you aren't happy with your purchase, you can return it in its original condition for a full refund or exchange. However, please note that customized jewelry, such as engraved or resized items, cannot be returned except in the case of a manufacturing defect. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that all returns must be authorized and include the original packaging and any certificates or documents provided. We strive to make the returns process as hassle-free as possible, ensuring you have a seamless shopping experience with B2C Jewels.