What is your return policy?

Awardsco.com has a clear and structured return policy designed to ensure customer satisfaction. Generally, the company allows returns for items that are incorrect, damaged, or unsatisfactory. Customers should initiate the return process within a specified time frame, typically within thirty days from the date of delivery. It is important that the items are in their original condition and packaging to qualify for a return. In cases where the product is faulty or not as described, Awardsco.com may offer an exchange or a full refund, depending on the circumstances. For personalized or custom awards, the return policy may differ, as such items are often non-returnable unless they are defective or the error is on the company's part. To initiate a return, customers usually must reach out through the contact channels provided on the company website. They will need to provide order details and any relevant information regarding the issue with the product. After approval, customers will typically receive instructions for sending the item back. For the most accurate and specific details regarding the return policy, it is advisable to review the information currently available on the Awardsco.com website. This will provide the latest updates and any specific terms that may apply to your order.