What is your policy regarding lost or damaged shipments?

Awardsco.com has specific policies in place regarding lost or damaged shipments, which are important for customers to understand when placing an order. In general, the company takes great care in ensuring that products are packaged securely and shipped promptly. However, in the event that a shipment is lost or arrives damaged, there are steps that customers can follow to address these issues. Typically, Awardsco.com advises customers to inspect all packages upon delivery and report any visible damage as soon as possible. For lost shipments, it is usually recommended to check the tracking information provided during the order process, as this can often provide insights into the shipment's status. If a package is confirmed as lost or arrives in a damaged condition, the company generally encourages customers to reach out promptly for assistance. While the specific resolution process may vary, Awardsco.com often works to replace damaged items or assist with lost shipments based on their policies and the details provided by the customer. It is also important to have any relevant information ready, such as order numbers and photographs of damaged items, which can facilitate a smoother resolution. For the most up-to-date information on lost or damaged shipments, customers can visit the relevant section of the Awardsco.com website. This will provide comprehensive guidance tailored to current policies and procedures.