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Avalon Waterways Customer FAQ

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What is Avalon Waterways's Phone Number?

The question we are asked most often is about how to talk to Avalon Waterways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Cruise Offerings

Are shore excursions included in the cruise package?

Avalon Waterways generally includes various shore excursions in their cruise packages, featuring guided tours and cultural...
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What dining options are available on Avalon Waterways cruises?

Avalon Waterways provides a variety of dining choices that highlight regional cuisine, featuring open seating for relaxed...
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What is included in the price of an Avalon Waterways cruise?

The price of an Avalon Waterways cruise typically covers comfortable accommodations, meals featuring local and international...
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What types of cruises does Avalon Waterways offer?

Avalon Waterways provides a diverse selection of river cruises, mainly focusing on popular European rivers like the Danube and...
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Reservations and Policies

Can I book group travel with Avalon Waterways?

Avalon Waterways accommodates group travel, offering customized experiences with advantages such as personalized itineraries...
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What is Avalon Waterways' policy on travel insurance?

Avalon Waterways strongly encourages purchasing travel insurance for added security against unexpected events like trip...
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What are the cancellation policies for Avalon Waterways?

Avalon Waterways has a structured cancellation policy that varies by booking type and timing, with cancellation fees increasing...
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How can I make a reservation with Avalon Waterways?

To book a trip with Avalon Waterways, travelers can use the official website or work with a travel agent. The website offers...
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Preparation and Experience

What amenities can I expect on board an Avalon river cruise?

Avalon Waterways river cruises offer a comfortable experience with spacious staterooms featuring panoramic windows, diverse...
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How does Avalon Waterways handle special dietary needs?

Avalon Waterways is committed to catering to diverse dietary needs by encouraging guests to disclose any specific requirements...
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How can I find cruise itineraries and schedules?

To locate cruise itineraries and schedules for Avalon Waterways, visiting their official website is recommended. The site...
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How do I prepare for my cruise with Avalon Waterways?

Preparing for an Avalon Waterways cruise involves reviewing your itinerary, packing appropriately for various climates and...
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Customer Support

Are there loyalty programs for returning Avalon Waterways travelers?

Avalon Waterways has a loyalty program called the Avalon Loyalty Program that rewards returning travelers with various...
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How can I find reviews of Avalon Waterways cruises?

To locate reviews on Avalon Waterways cruises, one can check travel review sites like Cruise Critic or TripAdvisor for guest...
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What safety measures are in place for Avalon Waterways passengers?

Avalon Waterways prioritizes passenger safety through strict health protocols, extensive cleanliness, advanced air filtration,...
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