What is your warranty policy for products?

Asked 6 months ago
Our warranty policy at Autotrucktoys.com ensures that all products sold on our website are backed by a manufacturer's warranty. We understand the importance of customer satisfaction and strive to provide top-quality products. Each item's warranty information is specified on its respective product page, detailing the duration and coverage. If a customer encounters any manufacturing defects during the warranty period, they can contact our customer service team for assistance. We will be more than happy to guide them through the warranty claim process. However, it is important to note that our warranty does not cover damages caused by misuse, accidents, or normal wear and tear. We aim to provide a hassle-free experience for our customers and resolve any warranty-related concerns promptly.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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