What is your return policy?

Asked a year ago
Our return policy at Autotrucktoys.com is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of receipt for a full refund. The returned item(s) must be in new and unused condition, with all original packaging and tags. To initiate a return, simply contact our customer service team and provide the necessary details. We will provide you with a return authorization number and detailed instructions on how to proceed. Please note that any shipping fees incurred during the initial purchase or return process are non-refundable. Additionally, certain items, such as custom-made products or electrical components, may be subject to specific return restrictions. Please refer to our full return policy for more information.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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