Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for

Contacting customer support

Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
4 mins22
Online Help at
Customer Service
< 2 hrs19 top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
How long does shipping usually take?
At, we strive to provide our customers with efficient and timely shipping services. The duration of shipping typically varies based on several factors, including the shipping method chosen and the destination. For most standard orders, our estimated delivery time is within 3 to 7 business days from the date of purchase. We offer various shipping options, such as ground shipping, 2-day shipping, and overnight shipping, allowing customers to select their preferred level of expediency at checkout. Please note that additional time may be required for processing the order before shipment. Once the item is shipped, we will provide a tracking number, enabling you to monitor the progress of your delivery. Rest assured, we are dedicated to ensuring prompt and reliable shipping to ensure your satisfaction with your purchase.
What payment methods are accepted on accepts various payment methods for customer convenience. We offer secure transactions through major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we also accept payments made through PayPal, a widely trusted online payment platform. This allows customers to securely link their bank accounts, credit cards, or PayPal balance to complete their purchase smoothly. Rest assured, our website is equipped with state-of-the-art encryption technology to ensure the safety of your financial information. Whether you prefer to pay with your credit card or through PayPal, strives to provide a seamless and secure payment experience for all our valued customers.
What types of auto parts are available on
At, we offer a wide variety of auto parts to meet your every need. Whether you're looking for replacement components for your engine, transmission, suspension, brakes, or exterior and interior accessories, we've got you covered. Our extensive inventory includes items like air filters, alternators, brake pads, radiators, headlights, mirrors, floor mats, and much more. Additionally, we provide parts for various makes and models, ensuring compatibility and satisfaction. You can trust that our products are of high quality and meet industry standards, as we source them from reputable manufacturers. With our user-friendly website and efficient shipping services, shopping for auto parts has never been easier. Visit and find the perfect part for your vehicle today.
Is there a warranty on the auto parts purchased from
Yes, provides a warranty on all auto parts purchased through their website. We understand the importance of ensuring that our customers receive high-quality and reliable products. Therefore, we offer a standard warranty for a specified period on all our auto parts. The exact duration of the warranty can vary depending on the specific part purchased, and this information can be found on the product page itself. In case of any defects or issues with the parts, customers can expect to receive a replacement or refund as per our warranty policy. strives to uphold customer satisfaction and maintains a strong commitment to providing top-notch products backed by reliable warranty support.
Can I track the status of my order?
Yes, you can track the status of your order easily through our website. Once you have placed an order with, you will receive a confirmation email containing a tracking number. Simply log in to your account and navigate to the order history section. Enter your tracking number, and you will be provided with real-time updates on the status of your order. Alternatively, you can click on the tracking link in the email to be directed to the carrier's website for detailed tracking information. We understand the importance of keeping our customers informed, so rest assured that you can track your order every step of the way until it arrives at your designated delivery address.
What is the return policy on
The return policy on offers customers a hassle-free experience. If you receive a defective or incorrect item, you can request a return or exchange within 30 days of purchase. To initiate the process, you need to contact their customer service team with your order details. They will provide you with a return authorization number and guide you through the steps. covers the return shipping cost for defective or incorrect items. However, if you change your mind or ordered the wrong part, you may still return it within 30 days, but you will be responsible for the return shipping fees. Once the returned item is received, they aim to process the refund promptly. values customer satisfaction and aims to make their return policy straightforward and customer-friendly.
What is is an online platform that specializes in providing a wide range of affordable automotive parts and accessories. As a reliable and convenient source for auto components, we cater to car owners, mechanics, and businesses seeking quality products at competitive prices. Our extensive inventory covers various vehicle makes and models, ensuring customers can easily find the parts they need. With a commitment to customer satisfaction, we offer a user-friendly website interface that allows for quick and hassle-free browsing, ordering, and prompt delivery. Additionally, is committed to excellent customer service, providing assistance and guidance through our knowledgeable support team. Whether you require replacement parts, upgrades, or accessories, proudly serves as a trusted destination for cost-effective automotive solutions.
There's more!
Click below to show 3 more questions, answers, and complete guides to common customer support problem.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no chat option has no customer email has 1 help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

What if the auto part I received is damaged or defective?
Are the auto parts on new or used?
Solutions to common issues

Contacting Other Companies

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