The question we are asked most often is about how to talk to ADP Payroll and Benefits customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Recent ADP Payroll and Benefits Customer Questions
I can’t access my account to get my W2
If you're having trouble accessing your account to retrieve your W-2, make sure you're using the correct login credentials. If you continue to experience issues, there may be temporary system maintenance or an account lockout. You can find the most up-to-date contact information right here on this page to reach out to customer support for further assistance with your account access.
Asked Jan 13, 2025 7:05 PM
Why does it say that my pay check is pending an account verification
A pending account verification for your paycheck may occur if there are discrepancies in your account information or if additional verification is needed to comply with financial regulations. This process ensures that all details are accurate and secure before funds are disbursed. It is important to review any notifications you may have received regarding your account status or verification process.
Asked Dec 16, 2024 8:11 AM
how can i view my pay stub check
To view your pay stub, log in to the ADP portal using your user ID and password. Once logged in, navigate to the "Pay" section where you can access your pay stubs.
Asked Jul 14, 2024 7:16 PM
I need to change my bank but my account is locked
If your account is locked, you'll need to reset your account access before you can update your bank information. Once your access is restored, you can log in to your ADP account and navigate to the direct deposit section to update your bank details.
Asked Jul 11, 2024 8:36 PM
I need my pay stubs from 2014 to 2022
To access your pay stubs from 2014 to 2022, log in to your ADP account at the ADP self-service portal. Once logged in, navigate to the "Pay" section to view and download your historical pay stubs.
Asked Jul 10, 2024 12:38 PM
Help me with my ADP Payroll and Benefits customer service issue
We look to the ADP Payroll and Benefits issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.