What is the return policy?

Our return policy at Austads.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of purchase. The item must be in new and unused condition, with all original tags and packaging intact. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that certain items, such as customized or personalized products, may not be eligible for return. Additionally, return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Rest assured, we strive to make the return process as easy and hassle-free as possible.