What is the return policy?

Austads.com offers a return policy designed to ensure customer satisfaction while also accommodating the unique aspects of purchasing golf equipment and apparel. Generally, items purchased from Austads.com can be returned within a specified period for a full refund, provided that the items are in their original condition. This typically means that the items should be unused, with all original packaging and tags intact. There may be some exclusions to the standard return policy, especially for personalized or customized items, which are often non-returnable unless they arrive defective or damaged. It is also important to note that certain types of equipment, such as custom-fit clubs, may be subject to different return guidelines. To initiate a return, customers may need to follow specific procedures, which can usually be found on the current web page under the returns section. This section often provides detailed instructions on how to process a return, including any required documentation and return shipping information. If customers are unsure about any aspect of the return policy, they may find it helpful to refer to the relevant pages on the Austads.com website or consult the customer service options listed there for further assistance. This way, customers can ensure that they follow the correct procedure and have a better understanding of the return process for their specific purchases.