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How can I get support for Atlassian products?

Asked 5 months ago
To obtain support for Atlassian products, users have several avenues available to them. First and foremost, the Atlassian website features a dedicated support section. This section includes comprehensive documentation, tutorials, and knowledge base articles designed to assist users in troubleshooting common issues and making the most of the various tools available in the Atlassian Suite. Users can also access community forums where they can post questions and share experiences with other Atlassian users. These forums are a great resource, as they often contain valuable insights and solutions from fellow users who have faced similar challenges. For those requiring more targeted assistance, Atlassian offers a support ticket system through which users can submit specific issues directly to Atlassian support staff. When submitting a ticket, it is important to provide a detailed description of the problem, as well as any steps already taken to resolve it. This information can facilitate a quicker resolution. In addition, some users may choose to utilize third-party service providers or consultants who specialize in Atlassian products. These professionals can offer personalized support and help streamline the use of the tools. Overall, exploring these resources will significantly enhance the user experience with Atlassian products. For the most current information regarding support options, it is advisable to visit the official Atlassian website directly.
Answered Jul 15th 2025

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