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Atlantis Submarine Customer FAQ

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Marine Life and Experience

How deep can Atlantis Submarine go?

Atlantis Submarine can reach depths of around 100 feet, or roughly 30 meters, which offers passengers a view of Hawaii's rich...
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What marine life can be seen during the Atlantis Submarine tour?

During an Atlantis Submarine tour, guests can witness a wide variety of marine life, such as colorful reef fish, sea turtles,...
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Can I take photographs or videos during the Atlantis Submarine tour?

Guests on the Atlantis Submarine tour are generally encouraged to take photos and videos, but they should follow guidelines to...
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Tour Details

How long is the Atlantis Submarine tour?

The Atlantis Submarine tour includes about 45 minutes to an hour of underwater exploration, with the total experience taking...
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What is the cost of a ticket for Atlantis Submarine?

Ticket prices for Atlantis Submarine vary based on the tour type, location, and promotions. Generally, rates differ for adults,...
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Do I need to make a reservation for Atlantis Submarine?

For Atlantis Submarine tours, it is advisable to make reservations to guarantee a spot, especially during peak tourist seasons....
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What is the cancellation policy for Atlantis Submarine tours?

Atlantis Submarine has a cancellation policy allowing full refunds for cancellations made at least twenty-four hours prior to...
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Can I reschedule my tour if my plans change?

Guests of Atlantis Submarine can usually reschedule their tours when plans change, but policies may vary by ticket type and...
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Are there group rates available for families or organizations?

Atlantis Submarine generally provides group rates for families and organizations, which can result in considerable savings on...
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Accessibility and Restrictions

Are there any age restrictions for Atlantis Submarine?

Atlantis Submarine imposes age restrictions to ensure a safe experience. Typically, participants must be at least four years...
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Is Atlantis Submarine wheelchair accessible?

Atlantis Submarine aims to be accessible to all guests, incorporating features for those with mobility issues. However,...
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Safety and Regulations

Are there any safety precautions on Atlantis Submarine?

Atlantis Submarine prioritizes passenger safety with regular maintenance, safety briefings, and highly trained crew members....
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What items are prohibited during the Atlantis Submarine tour?

During the Atlantis Submarine tour, large bags and items that can block pathways, like strollers and bulky cameras, are not...
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Facilities and Weather

Is there a restroom available on board the submarine?

Atlantis Submarine does not have restroom facilities on board their submarines. Guests should use restrooms at the departure...
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What are the weather-related policies for tours?

Atlantis Submarine has protocols in place for weather-related conditions to prioritize guest safety. They track weather before...
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