© GetHuman Inc.

How do I install my Arris device?

Asked 5 months ago
Installing an Arris device can vary depending on the specific model, but there are some general steps that users can follow to ensure a successful setup. First, it is important to unpack the device and find a suitable location for it, ideally in a central area where the Wi-Fi signal can reach desired spaces. Next, users should connect the device to a power source using the provided power adapter. Then, if the device is a modem or gateway, it should be connected to the coaxial cable or telephone line as appropriate. For routers or gateways, an Ethernet cable can be used to connect to a separate modem if necessary. Once all connections are secure, the device should be powered on. Most Arris devices will have indicator lights that will help users determine if the connections are established correctly. After the device has booted up, users can typically connect their computer or mobile device to the network either through Ethernet or Wi-Fi, using the default credentials found on the device or in the manual. Finally, it is often recommended to run any necessary setup programs or browser-based configuration pages to personalize settings according to user preferences. For detailed and device-specific instructions, it is advisable to refer to the user manual available on the official website of Arris.
Answered Jul 15th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Arris Questions

Need to call Arris?

If you need to call Arris customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Arris

Arris

Find a list of many popular Arris questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Arris Arris Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!