© GetHuman Inc.

Are Arris products covered under warranty?

Asked 5 months ago
Arris provides a warranty on its products, which typically covers defects in materials and workmanship for a specified period. The warranty duration can vary depending on the specific product and its category, such as gateways, routers, or set-top boxes. Generally, most Arris consumer products are covered by a limited warranty for one to two years from the date of purchase. To make a warranty claim, consumers may need to present the original purchase receipt and follow specific instructions outlined in the warranty information provided with the product. It is always advisable for customers to read the warranty terms carefully, as they contain important details about limitations and exclusions. For the most precise and up-to-date information regarding warranty coverage, including specific details about a particular product, it is best to refer to the product documentation or visit the official website of Arris. The website often contains resources that can help clarify warranty claims and related inquiries, making it easier for customers to understand their options.
Answered Jul 15th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Arris Questions

Need to call Arris?

If you need to call Arris customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Arris

Arris

Find a list of many popular Arris questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Arris Arris Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!