What should I do if my service is interrupted due to a maintenance issue?

If a customer's service is interrupted due to a maintenance issue with Arizona Public Service Company, there are several steps that can be taken to manage the situation. First, it is advisable to check the APS website for updates regarding the maintenance schedule and any potential service restoration timelines. The website often includes information on ongoing maintenance projects and impacts on service. Customers should also ensure that any safety precautions are observed during the outage. This may include using flashlights instead of candles, turning off major appliances to prevent surges when power resumes, and keeping refrigerator and freezer doors closed as much as possible to preserve food. During the service interruption, it is helpful for customers to assess any immediate needs, such as food, water, or alternative power sources, and to stay informed by following local news or APS social media channels for real-time updates. Additionally, if there are any specific concerns or inquiries, the APS website has contact information for customer support, enabling customers to reach out for further assistance.