What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to provide a suitable solution, whether it be a replacement, exchange, or refund. It is important to document any damage or defects with pictures and descriptions to expedite the resolution process. Customer satisfaction is our top priority, and we will do our best to ensure that you are taken care of in a timely manner.
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