What is your return policy?

Our return policy at Arcadian Lighting is designed to ensure customer satisfaction and ease of purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process. Customers can initiate a return within 30 days of receiving the product. The item must be unused, in its original packaging, and in the same condition as when it was received. Return shipping fees may apply unless the return is due to a defective or damaged item. Once the return is approved, a refund will be issued in the original payment method. Please note that certain products, such as customized or clearance items, may not be eligible for return. We strive to provide exceptional customer service and make the return process as seamless as possible.