What is your return policy?

Arcadianlighting.com typically maintains a customer-friendly return policy, allowing customers to return products within a specified period if they are not satisfied with their purchase. Generally, the return period is around thirty days from the date of receipt, but it is important for customers to verify the exact time frame, as it may vary depending on the specific items purchased or any promotions in effect at the time. Customers must ensure that the returned items are in new and resalable condition, and they should ideally include all original packaging, including manuals and parts. If the product arrives damaged or defective, Arcadian Lighting accommodates such situations, often providing replacement items or refunds in accordance with their policies. It is typically required to contact the customer service team to initiate a return. Customers should be aware that shipping costs may be non-refundable for standard returns. Additionally, depending on the reason for the return, they may be responsible for the return shipping charges. To obtain the most accurate and current information regarding specific return conditions or any exceptions to the policy, it is advisable for customers to refer to the current web page of Arcadianlighting.com. This will ensure they have the most up-to-date details and instructions concerning returns.