What is Aquila Energy's cancellation policy?
Aquila Energy's cancellation policy allows customers to cancel their services with a notice period of 30 days. Upon cancellation, customers will not be charged any additional fees or penalties. To initiate the cancellation process, customers are required to contact the Aquila Energy customer support team via phone or email and provide their account details. It is important to note that any pending or outstanding payments must be settled before the cancellation can be processed. After the notice period has ended, the cancellation will be deemed effective, and all services and billing will cease accordingly. Aquila Energy aims to ensure a smooth and hassle-free cancellation process for its customers.
Answered Nov 2, 2023
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