American Water Resources Customer Service

Ways to contact American Water Resources and solve common issues

Use American Water Resources's Phone Number

American Water Resources's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for American Water Resources
As far as we know, there is only one way to contact American Water Resources, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to American Water Resources, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

American Water Resources: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Water Resources.
What payment options does American Water Resources accept?
American Water Resources offers a convenient range of payment options to ensure flexibility and ease for our customers. We accept multiple methods of payment, including credit and debit cards such as Visa, MasterCard, Discover, and American Express. Additionally, we also accept electronic fund transfers from checking or savings accounts. For further convenience, customers can set up automatic bill payments through their financial institutions. To ensure a seamless experience, we provide various online and mobile payment options through our secure customer portal, enabling customers to pay their bills at their convenience. We are committed to providing hassle-free payment solutions for our valued customers, making it easy to manage their account and make timely payments.
What is American Water Resources?
American Water Resources is a specialized subsidiary of American Water, the largest publicly traded U.S. water and wastewater utility company. Established in 2003, American Water Resources offers a range of protection programs to homeowners, focusing specifically on water and sewer service line emergencies. These programs provide homeowners with affordable and reliable coverage against expensive repairs and replacements of their water and sewer service lines. By partnering with local municipalities, American Water Resources aims to protect homeowners from the financial burden that comes with unexpected water or sewer line issues. With a strong commitment to customer satisfaction and excellence, American Water Resources has become a trusted name in providing peace of mind to homeowners across the United States.
What is included in the coverage provided by American Water Resources?
American Water Resources offers comprehensive coverage for protection against unexpected water and sewer line issues. Our coverage includes repairs and replacements due to normal wear and tear on water and sewer lines, including breaks, leaks, clogs, and blockages. We cover both interior and exterior water and sewer lines, including those located on your property. Our plans also include coverage for related excavation costs, permits, and temporary repairs. With our coverage, you will not have to worry about costly repairs or disruptions caused by water or sewer line problems. We strive to provide reliable and efficient service, ensuring peace of mind for our customers when it comes to safeguarding their water and sewer lines.
How long does it take to process a claim with American Water Resources?
The processing time for a claim with American Water Resources may vary depending on the circumstances and the complexity of the claim. However, our goal is to handle claims efficiently and promptly. In general, the processing time can range from a few days to a couple of weeks. Our dedicated team strives to expedite the claims process by promptly reviewing and assessing the provided information, conducting necessary investigations if required, and ensuring all necessary documentation is accurate and complete. We understand the importance of timely assistance and work diligently to provide swift resolution to our customers.
What services does American Water Resources offer?
American Water Resources offers a range of services to homeowners aimed at protecting their homes from the financial burden of household water and sewer line repairs. As a leading provider of water and wastewater line protection programs, they offer affordable coverage plans that safeguard against costly repairs caused by normal wear and tear, aging infrastructure, and other unforeseen issues. With these programs, homeowners can rely on American Water Resources' extensive network of licensed and local contractors for necessary repairs and replacements, ensuring minimal disruption and hassle. Additionally, their customer service is readily available to address any questions or concerns, making it a seamless experience for homeowners to access reliable and affordable protection for their water and sewer lines.
Can I cancel my coverage with American Water Resources?
Yes, you can cancel your coverage with American Water Resources. However, it is important to review the terms and conditions of your specific policy for cancellation details. Generally, you can cancel your coverage at any time by contacting American Water Resources' customer service department. They will guide you through the cancellation process and inform you of any applicable cancellation fees or refunds. It is recommended to carefully consider your decision, as canceling your coverage may leave you without the valuable protection and financial assistance that American Water Resources offers against unexpected and costly repairs to your water and sewer lines.
Is American Water Resources available nationwide?
Yes, American Water Resources is available nationwide. As a trusted provider of water and sewer line protection programs, we serve customers across the United States. Whether you live in a bustling city or a rural area, we are committed to offering our services wherever you reside. Our extensive network enables us to provide comprehensive coverage, ensuring that homeowners across the country have access to our protection plans. With a focus on customer satisfaction and reliable support, we prioritize delivering peace of mind to homeowners from coast to coast. Rest assured, American Water Resources is available and ready to assist you with protecting your water and sewer lines, regardless of your location in the United States.
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Comparing American Water Resources Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Playstation page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact American Water Resources because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with American Water Resources?

GetHuman does not work with American Water Resources's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Water Resources at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Water Resources's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting American Water Resources at a Glance

American Water Resources has no chat option
American Water Resources has no customer email
American Water Resources has no help forum
American Water Resources has no twitter handle
American Water Resources has no facebook page
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