What should I do if I receive a damaged item?

If a customer receives a damaged item from AmeriMark.com, the recommended course of action is to first inspect the packaging and the item itself to determine the extent of the damage. It is advisable to take clear photographs of both the item and the packaging, as this can be helpful for any claims or returns. Most often, customers can find pertinent information regarding returns and exchanges on the AmeriMark.com website, including guidelines on how to report a damaged item. Typically, customers are encouraged to reach out to AmeriMark’s customer service department to report the issue and initiate the return process. This can often be accomplished through the website's contact information section, where customers may find options for reaching out via email or phone. The customer service team will guide customers through the necessary steps to resolve the issue, whether it is a replacement, return, or refund.