Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but please note that we have a limited window for modifications. If you wish to cancel your order, please contact our customer service team as soon as possible. If your order has not been packed or shipped, we will gladly assist you in canceling the order and issuing a refund. However, if the order has already been shipped, we won't be able to cancel it. In such cases, you may need to return the product in its original condition for a refund, subject to our return policy. For any changes to your order, including modifications to items, quantities, or shipping address, please reach out to us promptly, and we will do our best to accommodate your request.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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