How Do I Return a Purchase to Allposters.com?
Allposters.com has a very lenient return policy. You can return any purchase for a refund or exchange, as long as the return is made within a certain window after the purchase. The return form is on the reverse side of the packing slip that came with the order. The time taken for an exchange to be shipped can vary, depending on the nature of the order.
If your Allposters.com purchase arrives in damaged condition, or even if it just doesn't look quite as awesome on your wall as you had hoped, you can return your purchase. Keep reading to find out how.
Allposters.com's Return Policy
Allposters.com has a 100% satisfaction guarantee. You can return any purchase for any reason, and get a refund or exchange, as long as you initiate the return within 45 days of the purchase.
How to Return an Allposters.com Purchase
You're going to need the packing slip that came with your order to make the return, so hopefully, you saved it. On the back of the packing slip is the return form. Just fill it out and follow the instructions on the form to send the returned item back to Allposters.com. If you ask for a refund, you should receive it within 48 hours of the receipt of the item.
If you asked for an exchange, Allposters.com will send it to you in a time frame that depends on the nature of the item. Posters, calendars, photos, prints, T-shirts and magnets will be shipped within 24 hours of the receipt of your return. Special order prints will be shipped in five to seven business days. It will take anywhere from three to 10 business days to ship framed and mounted items. Canvas transfers will be shipped in three to 14 business days. If you opted for standard delivery, shipping should take another three to seven business days. If you went with expedited delivery, shipping will take two to four business days. Overnight shipping goes out within 24 hours.
If you requested an exchange and the item is out of stock, your exchange may take longer.
For returns from Canada, a variety of taxes and import duties may be owed, depending on the item and the location it is returned from. These are not figured into the order or refund amounts.
Contacting Allposters.com
If you need help with a return, especially if you did not save the packing slip that came with your order, you should contact Allposters.com. You can reach customer service by phone or help forum.
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