What if the item I received is damaged or defective?
Asked 6 months ago
If you receive a damaged or defective item, Allaboutdance.com provides a hassle-free return or exchange process. To ensure prompt resolution, we kindly ask you to contact our customer service team within 48 hours of receiving the item. Our friendly representatives will guide you through the return process and provide an appropriate solution. Depending on the situation, we may offer a refund, replacement, or store credit. In order to expedite the process, we may request photos of the damaged or defective item. Rest assured, Allaboutdance.com values customer satisfaction and aims to rectify any issues promptly. We apologize for any inconvenience caused and appreciate your understanding.
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