What happens if my package is lost or damaged during delivery?
If your package gets lost or damaged during delivery with All Texas Couriers & Process Services, we take full responsibility and strive to make it right. We understand the importance of your shipment and value your trust in our services. In the unfortunate event of a lost or damaged package, we recommend contacting our customer support immediately to report the issue. Our dedicated team will conduct a thorough investigation to determine the cause and location of the problem. We will keep you updated throughout the process and work towards finding a prompt resolution. Whether it involves locating the package, providing compensation for the damage, or arranging a replacement delivery, we assure you that we will take appropriate measures to rectify the situation and ensure your satisfaction.
Answered May 3, 2024
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