Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
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As far as we know, there is only one way to contact, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
What is an air purifier and how does it work?
An air purifier is a device designed to improve indoor air quality by removing contaminants and pollutants from the air. It works by drawing in the air and passing it through a series of filters that capture particles such as dust, pollen, pet dander, and smoke. These filters typically include a pre-filter, a HEPA filter, and an activated carbon filter. The pre-filter captures larger particles, while the HEPA filter traps smaller particles effectively. The activated carbon filter absorbs odors and chemical pollutants. Some air purifiers also include additional technologies like UV germicidal lamps or ionizers to further enhance air purification. Once the air is filtered, the purifier releases the clean air back into the room, providing fresher and healthier air to breathe.
What is the average lifespan of an air purifier filter?
The average lifespan of an air purifier filter varies depending on factors such as the type and quality of the filter, usage frequency, and air pollution levels. Generally, most HEPA filters, which are commonly used in air purifiers, last for about 6-12 months. However, this estimate can vary based on the manufacturer's recommendations and maintenance practices. Regularly changing or cleaning the filter, as instructed by the manufacturer, can help prolong its lifespan. Additionally, using filters with activated carbon or pre-filters can extend the overall lifespan by capturing larger particles and reducing the workload on the main filter. It is important to monitor the air purifier's indicators or airflow performance to determine when a filter replacement is necessary for optimal air purification.
How often should I replace the filters in my air purifier?
The frequency of replacing air purifier filters varies depending on factors such as the type of filter, usage, and air quality. Generally, pre-filters should be replaced every 3-6 months, while HEPA filters may require replacement every 1-3 years. Carbon filters typically last 6-12 months, but their lifespan can be affected by the extent of chemical and odor removal. However, these are general guidelines, and it is important to check the manufacturer's recommendations specific to your air purifier model. Regularly inspecting the filters is crucial; if they appear dirty or clogged, it is advisable to replace them earlier. Ensuring timely filter replacements helps maintain optimal performance and keeps the air purifier functioning effectively in purifying air in your environment.
Are air purifiers energy efficient?
Yes, air purifiers are energy efficient. Most modern air purifiers are designed with energy-saving features such as low-power consumption motors and timers. They are designed to be used continuously, consuming minimal electricity. Some models also have energy-efficient settings and sensors that automatically adjust the fan speed based on air quality, saving energy when the air is already clean. Additionally, choosing an air purifier with an Energy Star certification ensures that it meets strict energy efficiency guidelines. Regular maintenance, such as cleaning or replacing filters, also helps optimize energy efficiency. Overall, air purifiers are an energy-efficient solution to improve indoor air quality without significantly impacting your electricity bill.
Can air purifiers remove odors?
Yes, air purifiers can effectively remove odors from the air. Air purifiers equipped with activated carbon filters are particularly efficient in eliminating odors. The activated carbon in these filters is highly porous and has a large surface area for adsorption. As air passes through, the carbon filter absorbs and traps pollutants, including odors from smoke, cooking, pets, and chemical fumes. Additionally, some air purifiers employ additional technologies like photocatalytic oxidation or ionization to neutralize odorous molecules. By utilizing these multiple filtration methods, air purifiers provide an effective solution to combat unwanted smells and create a fresher indoor environment. However, it is important to choose a purifier with proper filtration capabilities and consider the size of the room for optimal efficiency.
What are the benefits of using an air purifier?
Using an air purifier offers numerous benefits for both health and comfort. Firstly, it helps improve indoor air quality by removing harmful pollutants, such as dust, pet dander, pollen, and smoke particles. This reduces the risk of allergies, asthma attacks, respiratory issues, and other related health problems. Secondly, air purifiers eliminate unpleasant odors, creating a fresh and clean environment. This is particularly beneficial for individuals with sensitivities to smells or for households with pets or smokers. Additionally, air purifiers help minimize the spread of airborne viruses and bacteria, contributing to a healthier living space. By reducing airborne particles, air purifiers can also help keep surfaces and furniture cleaner for longer. Overall, investing in an air purifier leads to a healthier, fresher, and more comfortable indoor environment.
How often should I run my air purifier?
We recommend running your air purifier continuously or at least for several hours every day for optimal results. Air pollutants, such as dust, pollen, and pet dander, are present in our surroundings constantly, so running the air purifier consistently ensures a consistently clean and fresh indoor environment. Factors like the size of your living space, the number of occupants, and the level of pollution outside can impact the frequency of usage. For smaller spaces or areas with fewer pollutants, using the air purifier intermittently may suffice. However, if you or your family members have allergies, asthma, or respiratory sensitivities, it is advisable to run the air purifier continuously for a healthier and more comfortable living space. In any case, referring to the manufacturer's guidelines and adjusting the usage as necessary is always beneficial.
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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Domino's Pizza page. Or look at our Contact GEICO page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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