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Air Transat Customer FAQ

Top Answers & How-to Guides

What is Air Transat's Phone Number?

The question we are asked most often is about how to talk to Air Transat customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Air Transat customer service, get an answer now.

Recent Air Transat Customer Questions

does air transat have a lounge at pearson terminal 3

Yes, Air Transat does provide access to a lounge at Pearson Terminal 3. However, please note that lounge access may depend on your travel class and certain membership statuses. Be sure to check eligibility on their official website or with your booking to see if lounge access is available for your specific flight.
Asked Jun 8, 2024 9:26 PM

What are the requirements to board air Transat flights

To board Air Transat flights, you must present a valid passport or travel document with the expiry date beyond the duration of your trip, along with your boarding pass. International travelers will also need a valid visa if required by the destination country. It's recommended that you arrive at the airport 3 hours prior for international flights and 2 hours before a domestic flight. Be prepared to comply with the airline's security, baggage and check-in policies. Additionally, certain health and safety measures related to COVID-19 may apply, such as mask usage. Note that requirements can vary depending upon the departure, transit, and arrival countries. Always check the latest travel advisories and government guidelines before your journey.
Asked May 29, 2024 8:37 AM

I would like to change my itinerary from 21 May to 04 June. My confirmation number is 906ZQU

To change your itinerary for flights with Air Transat, you should directly contact the airline customer service. Unfortunately, as a FAQ provider, we do not have access to flight booking systems or personal data, so we cannot assist with specific itinerary changes. However, there should be a link to the most up-to-date contact information right here on the page you’re viewing. They will be able to help you with changes to your booking. Please have your confirmation number handy when you call.
Asked May 15, 2024 11:12 AM

How do I change my itinerary? My confirmation number is 906ZQU

To change your itinerary, you'll need to log into your account on the Air Transat website using your confirmation number and surname. Once logged in, you can edit your travel details. Do note, however, that changes may be subject to fees and fare differences, as explained in the terms and conditions when booking your flight. It is also worth mentioning that some tickets may be non-changeable, so always check your booking conditions. If your changes can't be made online, you'll need to get in touch with Air Transat directly. The link to their most up-to-date contact information is available on this page.
Asked May 15, 2024 10:44 AM

Help me with my Air Transat customer service issue

We look to the Air Transat issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Air Transat issues reported to GetHuman
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