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How do I report a lost or stolen card?

Asked a month ago
If an individual has lost or had their card stolen while using Agricultural Bank of China services, it is important to act quickly to ensure the safety and security of their accounts. The first step is to immediately contact the customer service department of Agricultural Bank. They typically have dedicated lines for reporting lost or stolen cards and will have procedures in place to block your card to prevent unauthorized access. It is advisable to visit the official website of Agricultural Bank of China to find the most current contact information and specific instructions on reporting a lost or stolen card. Additionally, customers may be prompted to provide personal information for verification to ensure that they are the rightful account holders. Once the card has been reported as lost or stolen, the bank will likely assist in issuing a replacement card and provide further guidance on monitoring any unauthorized transactions. Taking swift action is essential to safeguard one’s finances during such situations.
Answered Oct 24th 2025

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