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Aerohive Networks Customer FAQ

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What is Aerohive Networks's Phone Number?

The question we are asked most often is about how to talk to Aerohive Networks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Support and Training

What support options are available for your products?

Aerohive Networks provides various support options, including technical support, maintenance services, and product...
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Do you offer training for using your products?

Aerohive Networks offers diverse training resources including online and in-person sessions for all skill levels. These...
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How do I access technical documentation?

To find technical documentation for Aerohive Networks, users should visit their official website, which contains a section...
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Updates and Security

Do you provide software updates for your devices?

Aerohive Networks consistently provides software updates for its devices, enhancing performance, security, and functionality....
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What are the security features of your networks?

Aerohive Networks includes a variety of security features such as secure guest access, strong encryption via WPA2-Enterprise,...
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Can I find case studies or examples of successful implementations?

Yes, case studies showcasing successful implementations of Aerohive Networks solutions are available. These examples often...
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Hardware and Warranty

What is the warranty policy for Aerohive products?

Aerohive Networks generally provides a one-year warranty on most hardware, covering defects in materials and workmanship....
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What should I do if I experience a hardware failure?

When facing hardware failure with Aerohive Networks equipment, first assess the device's condition and secure connections, then...
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Configuration and Management

How can I configure my Aerohive network?

To configure an Aerohive network, users must power on all devices and access the management interface, either via cloud or...
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How do I troubleshoot connectivity issues?

To troubleshoot connectivity issues with Aerohive Networks equipment, begin by checking physical connections and ensuring...
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How can I monitor my network performance?

Monitoring network performance is crucial for reliable network infrastructure. Aerohive Networks provides tools like...
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Product Offerings

What products do you offer for wireless networking?

Aerohive Networks provides a variety of wireless networking products, primarily focusing on access points designed for...
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How do I determine which product is right for my needs?

To choose the right product from Aerohive Networks, evaluate your environment size, primary use cases, existing infrastructure,...
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Can I integrate Aerohive products with existing systems?

Aerohive Networks' products are designed for easy integration with current systems, supporting interoperability with various...
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Are your products suitable for large-scale deployments?

Aerohive Networks provides a variety of wireless solutions suitable for large-scale deployments, ideal for settings like...
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Do you have a reseller program?

Aerohive Networks has a reseller program that equips partners with necessary tools and resources for promoting their solutions....
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