Can I return or exchange a gift?
Yes, you can return or exchange a gift purchased from ActionVillage.com. We understand that occasionally a gift may not be exactly what you were expecting or may not fit properly. In such cases, we offer a hassle-free return and exchange policy. To initiate a return or exchange, please contact our customer service within 30 days of the purchase date. Our team will guide you through the simple process and provide you with a return authorization number. Please ensure that the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase. Once received and inspected, we will refund or exchange the gift as per your preference. However, please note that some restrictions may apply, and certain items, such as personalized or clearance products, may be non-returnable.
Answered May 3, 2024
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