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Ace Exhibits Customer FAQ

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What is Ace Exhibits's Phone Number?

The question we are asked most often is about how to talk to Ace Exhibits customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Ordering Information

How do I place an order?

To place an order with Ace Exhibits, customers should start by visiting their website to explore product categories. After...
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Can I track my order online?

Yes, Ace Exhibits offers order tracking. Customers receive a confirmation email with a tracking number that can be used for...
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What is the average lead time for receiving an exhibit order?

The average lead time for an exhibit order from Ace Exhibits generally ranges from four to six weeks, influenced by design...
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Can I make changes to my order after it is placed?

Adjustments to orders with Ace Exhibits are generally possible depending on the production stage and timelines. Changes are...
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Product Details

What products does Ace Exhibits offer?

Ace Exhibits offers a wide array of products and services for businesses at trade shows, including various display types,...
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Are there any warranties on the products?

Ace Exhibits generally provides warranties on their products, ensuring quality and customer satisfaction. Warranty specifics...
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What materials are used in your exhibits?

Ace Exhibits employs various materials for their displays, including aluminum, fabrics, plastics, and foam, catering to diverse...
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Are there any display options for outdoor use?

Ace Exhibits provides a range of outdoor display options that are designed for durability against weather elements. Their...
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Pricing and Discounts

What is the return policy for Ace Exhibits?

Ace Exhibits generally allows returns of unused merchandise in original packaging within a certain timeframe, but custom items...
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What payment methods does Ace Exhibits accept?

Ace Exhibits supports various payment options including major credit cards, electronic fund transfers, and checks. However,...
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Can I get a discount for bulk orders?

Ace Exhibits usually provides discounts on bulk orders for customers needing multiple displays or exhibit items. Discount...
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Shipping and Delivery

Do you offer international shipping?

While Ace Exhibits mainly serves U.S. clients, they can accommodate international shipping for certain projects. Factors like...
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What are the shipping options available?

Ace Exhibits provides various shipping choices, including standard and expedited methods for both domestic and international...
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Do you offer installation services for exhibits?

Ace Exhibits typically includes installation as part of their exhibit services, ensuring setups are precise and visually...
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Custom Design Services

Can I request a custom design for an exhibit?

Ace Exhibits offers custom exhibit design services tailored to individual client needs, focusing on branding and audience...
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How do I ensure my custom design meets the specifications?

To ensure your custom exhibit meets specifications, clearly define your needs, communicate them to the design team, and review...
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