Absolute Software offers robust device tracking capabilities, but tracking a device that is completely turned off presents significant challenges. When a device is powered down, it is not actively communicating with any tracking service, including those provided by Absolute Software. As a result, the system cannot provide real-time location information until the device is powered back on and connects to the internet.
However, some Absolute solutions include features that can allow for tracking once the device is turned on and connected. Additionally, if the device has previously communicated its last known location before being turned off, that information may still be accessible within the tracking platform.
It is important for users to regularly check the capabilities and features specified by Absolute Software on their current website. This information can provide clarity on what is possible regarding device tracking in different circumstances.
If you need to call Absolute Software customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Absolute Software questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.