What is your return policy?

Our return policy at Abacus24-7.com aims to provide our customers with a hassle-free experience. We offer a 30-day return window from the date of purchase for most products, allowing ample time to evaluate your purchase. To be eligible for a return, items must be in their original condition, undamaged, and include all original packaging and accessories. However, certain products such as software, personalized items, and downloadable products are non-returnable. To initiate a return, customers can contact our customer service team for a return authorization and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the item is found to be defective or damaged upon arrival. We strive to process all returns promptly and issue refunds within a reasonable timeframe once the returned item is received.