Are there any service level agreements for AT&T Managed IP Services?
Yes, AT&T Managed IP Services offers service level agreements (SLAs) to ensure the quality and reliability of the services provided. These agreements outline the performance objectives and guarantees for various aspects of the service, such as network availability, latency, packet loss, and throughput. SLAs define the minimum level of performance that customers can expect from AT&T's Managed IP Services and specify remedies if the service falls below these standards. The SLAs provide customers with a level of assurance and accountability, ensuring that AT&T is committed to maintaining a high level of service quality. Customers can review the specific SLAs associated with their chosen Managed IP Services plan to understand the guarantees and support that will be provided by AT&T.
Answered May 3, 2024
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