What is your return policy?
Our return policy at AJMadison.com is designed to ensure our customers' satisfaction. We offer a hassle-free return process within 30 days of delivery for most products. However, certain items such as special orders or built-in appliances may have different return policies. To qualify for a return, the item must be in its original condition with all original packaging and accessories. Before initiating a return, customers are required to contact our customer service team to obtain a Return Authorization number. Once the return is approved, customers can choose between a refund or store credit. Please be aware that return shipping fees and restocking charges may apply in some cases. For more information, please refer to our detailed return policy on our website or contact our customer service team directly.
Answered Nov 2, 2023
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