Can I return an item if it is damaged during delivery?
Asked 6 months ago
Yes, AJMadison.com allows returns for items that are damaged during delivery. If you receive a damaged product, please contact our customer service team within 48 hours of delivery to report the issue. We will require photos or videos of the damaged item in order to process your claim efficiently. Our team will assess the situation and provide you with the appropriate solution, which may include a replacement, repair, or refund. It is important to note that all original packaging must be retained until the return is resolved. AJMadison.com is committed to providing excellent customer service and ensuring your satisfaction, even in cases of delivery damage.
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