What should I do if I receive a damaged item?

If you receive a damaged item from A1discountgifts.com, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the situation and ensure you receive a replacement or refund for the damaged item. Providing photos of the damaged item may also help expedite the process. Remember to keep the original packaging and any documents that came with the item, as these may be needed for the return process. Your satisfaction is important to us, and we are here to assist you with any issues that may arise.