What is your return policy?

Our return policy at A1discountgifts.com is designed to ensure customer satisfaction and peace of mind. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery. To be eligible for a return, the item must be unused and in its original packaging. Additionally, a valid proof of purchase, such as the order confirmation or receipt, is required. Once we receive the returned item, we will inspect it to ensure it meets the return criteria. If approved, a refund will be issued to the original form of payment within a reasonable timeframe. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item received was damaged or defective. For further details and instructions on how to initiate a return, please visit our Returns page on our website or contact our customer service team. Your satisfaction is our top priority, and we are here to assist you throughout the return process.