3balls.com Customer Service

Ways to contact 3balls.com and solve common issues

Use 3balls.com's Phone Number

3balls.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for 3balls.com

Contacting 3balls.com customer support

Below you can compare and contrast the 2 ways to contact 3balls.com by looking at which ones are the fastest and which ones other customers recommend the most for solving 3balls.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact 3balls.com across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
3 mins111
Live Chat at 3balls.com
Customer Service
2 mins60

3balls.com: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for 3balls.com.
What is the return policy for 3balls.com?
At 3balls.com, we strive to ensure your complete satisfaction with your purchase. Our return policy allows you to return any unused product within 30 days of the purchase date for a full refund or exchange. Simply contact our customer service team to initiate the return process, and they will provide you with a prepaid shipping label. Please note that all returned items must be in their original condition and packaging. We cannot accept returns for used or custom products, as well as items marked as final sale or clearance. Once we receive the returned item, we will promptly process your refund or exchange. We are committed to making your shopping experience hassle-free and guaranteeing your satisfaction with our products.
What if my returned item is damaged during shipping?
If your returned item is damaged during shipping, we have a comprehensive solution in place. At 3balls.com, we understand accidents happen, and we prioritize customer satisfaction. Firstly, we recommend inspecting the package upon delivery and reporting any visible damage to the carrier immediately. Subsequently, reach out to our dedicated customer support team to inform them about the situation. They will guide you through the return process and help resolve the issue promptly. In such cases, we may request photos or additional information to initiate a claim with the shipping carrier. Rest assured, we will work closely with you to rectify any damage caused during shipping, ensuring a fair and satisfactory resolution. Your satisfaction is our priority, and we strive to make your shopping experience with 3balls.com as smooth and enjoyable as possible.
Can I return a gift that was purchased from 3balls.com?
Yes, you can return a gift purchased from 3balls.com. We understand that sometimes gifts may not be exactly what you were looking for. To facilitate a smooth return process, we offer hassle-free returns for gifts within 30 days of purchase. The item must be in new and unused condition with all original packaging and tags intact. Simply contact our customer service team, and they will guide you through the return process. Please note that refunds will be issued to the original form of payment used for the purchase. If you received the gift as a 3balls.com store credit, the amount will be credited back to your account for future use. We strive to ensure customer satisfaction, even when it comes to gift returns.
How long does it take to process a return?
At 3balls.com, we strive to make the return process as quick and efficient as possible. Once we receive your returned item, it typically takes us 1-2 business days to process your return and issue a refund. However, please note that the actual time it takes for your refund to appear in your account may vary depending on your financial institution's processing time. We recommend allowing an additional 3-5 business days for the refund to be reflected in your statement. Additionally, if you are returning an item for exchange, the processing time may be slightly longer as we need to verify the availability of the requested exchange item. Rest assured, we will do our best to complete the return process promptly and ensure a seamless experience for our valued customers.
Is there a restocking fee for returned items?
No, there is no restocking fee for returned items at 3balls.com. We understand that sometimes purchases don't work out as expected, and our priority is to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, excluding any shipping costs. Our hassle-free return policy allows you to shop with confidence, knowing that you won't incur any extra charges when returning items. Simply follow our easy return process, including obtaining a Return Authorization Number, and ship the items back to us securely. Once we receive the returned items, we will issue a refund promptly. At 3balls.com, we strive to make your shopping experience enjoyable, convenient, and risk-free.
What do I need to include in my return package?
When returning an item to 3balls.com, it is essential to include certain items in your return package for a smooth process. Firstly, ensure that the product is in its original condition, unused, and includes all its tags and packaging as received. Additionally, include the original invoice or a copy of it, clearly stating the reason for the return. This will help expedite the refund or exchange process. If possible, using the original packaging to ship the item is recommended, as it ensures secure transit. Finally, attach any return labels provided by 3balls.com to the package. Following these guidelines will help ensure a hassle-free return experience and quicker resolution to any issues.
There's more!
Click below to show 5 more questions, answers, and complete guides to common 3balls.com customer support problem.

Does GetHuman work with 3balls.com?

GetHuman does not work with 3balls.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to 3balls.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check 3balls.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting 3balls.com at a Glance

3balls.com has 1 chat option
3balls.com has no customer email
3balls.com has no help forum
3balls.com has no twitter handle
3balls.com has no facebook page
Contact information overview

Answered on this page:

What is the refund process for returns?
Can I return an item if I have opened the packaging?
Do you offer exchanges for returned items?
Can I track the status of my return?
Solutions to common issues

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