What is your return policy?

Our return policy at 201Main.com ensures customer satisfaction and hassle-free returns. We understand that sometimes items may not meet expectations or may have defects. In such cases, customers are eligible for a full refund or exchange within 30 days of purchase. To initiate a return, customers simply need to contact our customer service team with their order details and reason for return. We offer free return shipping for items that are damaged, defective, or incorrectly shipped. However, for general returns or exchanges, customers may be responsible for return shipping costs. Once we receive the returned item, our team will assess its condition, and if approved, issue a refund or send out a replacement promptly. We strive to provide a seamless return process to ensure utmost customer satisfaction.