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1800pools.com Customer FAQ

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What is 1800pools.com's Phone Number?

The question we are asked most often is about how to talk to 1800pools.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent 1800pools.com Customer Questions

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Pool Types and Services

What types of pools do you offer?

1800pools.com provides a variety of pool types, including affordable above ground pools and customizable in-ground pools made...
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Do you provide pool installation services?

1800pools.com specializes in pool supplies and maintenance but does not normally offer pool installation services. Customers...
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Do you offer pool maintenance services?

1800pools.com provides various pool maintenance services, including regular cleaning, water testing, and chemical balancing,...
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Do you offer installation in my area?

1800pools.com provides various pool products and services, but installation availability depends on your location. To find...
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What is the process for ordering custom pools?

Ordering a custom pool from 1800pools.com involves several steps. Customers start by selecting styles and features, providing...
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Ordering and Payments

Can I order pool accessories from your website?

Yes, 1800pools.com has a vast selection of pool accessories available for online ordering, including floats, cleaning tools,...
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What are the payment options available?

1800pools.com typically offers various payment methods, including major credit and debit cards like Visa, MasterCard, American...
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What is your return policy for pools?

The return policy for pools at 1800pools.com generally focuses on customer satisfaction and includes time limits, condition...
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Do you offer financing options for pool purchases?

1800pools.com does not provide direct financing but may offer financing options via third-party partners for pool purchases....
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Pool Features and Customization

Is there a warranty for the pools?

Warranties for pools and related products sold by 1800pools.com vary by product and manufacturer, covering material defects for...
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How long does it take to deliver a pool?

Delivery times for a pool from 1800pools.com can differ due to factors like the pool type, location, and demand, typically...
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Are pool chemicals included with the purchase?

Pool chemicals are not always included with every purchase from 1800pools.com. Their inclusion often depends on the specific...
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Can you provide pool customization options?

1800pools.com provides numerous pool customization options, including size, shape, materials like fiberglass, vinyl, and...
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Customer Insights and Costs

What maintenance is required for your pools?

Pool maintenance is vital for cleanliness and safety, requiring tasks such as checking water chemistry for pH and chlorine...
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Can I see customer reviews of your pools?

Customer reviews for 1800pools.com are not available on their site, but consumers frequently share their experiences on...
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What is the average cost of installation?

The cost of pool installation varies greatly, typically ranging from one thousand to five thousand dollars for above-ground...
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Do you have a showroom or display location?

1800pools.com operates solely as an online retailer and does not have a physical showroom. Customers can conveniently browse a...
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