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Occidental Hotels and Resorts Customer FAQ

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What is Occidental Hotels and Resorts's Phone Number?

The question we are asked most often is about how to talk to Occidental Hotels and Resorts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is Wi-Fi available in the hotel?

Yes, Wi-Fi is available in all our hotels and resorts. We understand the importance of staying connected while traveling, whether for...
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Reservation

Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation at Occidental Hotels and Resorts. We understand that plans can change, and we strive...
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Check-in/check-out

What is the check-in/check-out time?

The check-in time at Occidental Hotels and Resorts is generally 3:00 PM, while the check-out time is usually 12:00 PM. However, please...
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Transportation

Do you provide airport transfers?

Yes, Occidental Hotels and Resorts offers airport transfers for the convenience of our guests. We understand the importance of a seamless...
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Pet Policy

Are pets allowed in the hotel?

Yes, Occidental Hotels and Resorts warmly welcomes pets to their hotels. As pet lovers ourselves, we understand the importance of having...
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Room Amenities

What amenities are included in the room?

Our rooms at Occidental Hotels and Resorts are designed to provide utmost comfort and convenience to our guests. Each room is equipped...
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Room Service

Is room service available?

Yes, room service is indeed available at Occidental Hotels and Resorts. We understand the importance of convenience and comfort during...
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Dining Options

Are there any on-site restaurants?

Yes, Occidental Hotels and Resorts pride themselves on offering a range of diverse and exquisite dining experiences. With our commitment...
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Fitness Facilities

Do you have a fitness center or gym?

Yes, we have a fully equipped fitness center available at all our Occidental Hotels and Resorts. Our fitness centers are designed to...
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Local Attractions

Are there any nearby attractions or points of interest?

Yes, there are several nearby attractions and points of interest near Occidental Hotels and Resorts. Our hotels are strategically located...
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Smoking Policy

What is your smoking policy?

At Occidental Hotels and Resorts, our smoking policy aims to provide a comfortable and healthy environment for all guests. We strive...
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Special Rates

Do you offer special rates or discounts?

Yes, Occidental Hotels and Resorts offers special rates and discounts to provide guests with exceptional value for their stay. We understand...
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Wi-Fi Availability

Is Wi-Fi available in the hotel?

Yes, Wi-Fi is available in all our hotels and resorts. We understand the importance of staying connected while traveling, whether for...
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Help me with my Occidental Hotels and Resorts customer service issue

Ask any question you have about Occidental Hotels and Resorts customer service. We will do our best to get you answers right away.
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