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North Valley Bank Customer FAQ

Top Answers & How-to Guides

What is North Valley Bank's Phone Number?

The question we are asked most often is about how to talk to North Valley Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with North Valley Bank, you can visit one of our branches and speak with a customer service representative who...

How can I order checks for my account?

To order checks for your account, you can contact our customer service team either by phone or by visiting one of our branch locations....
Ask any question you have about North Valley Bank customer service, get an answer now.
Contact North Valley Bank customer service

Account Related

How do I open a new account?

To open a new account with North Valley Bank, you can visit one of our branches and speak with a customer service representative who...
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How can I order checks for my account?

To order checks for your account, you can contact our customer service team either by phone or by visiting one of our branch locations....
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What is the minimum balance required for a checking account?

The minimum balance required for a checking account at North Valley Bank is $500. Maintaining this minimum balance ensures that your...
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Online Banking

How do I reset my online banking password?

To reset your online banking password, you can visit the login page for online banking and look for the "Forgot Password" link. Click...
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Can I access my account online?

Yes, you can access your account online with North Valley Bank. We offer a convenient and secure online banking platform that allows...
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Does North Valley Bank offer mobile banking?

Yes, North Valley Bank offers mobile banking services for the convenience of its customers. With our mobile banking app, customers...
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Lost or Stolen Card

How do I report a lost or stolen debit card?

If you believe your debit card has been lost or stolen, it is important to report it immediately to prevent any unauthorized charges....
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Services

What services does North Valley Bank offer?

North Valley Bank offers a comprehensive range of financial services to meet all your banking needs. Our services include personal...
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Loan Requirements

What are the requirements to apply for a loan?

To apply for a loan with North Valley Bank, you need to meet a few requirements. Firstly, you must be at least 18 years old and a resident...
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ATM Fees

What fees does North Valley Bank charge for ATM withdrawals?

North Valley Bank charges a nominal fee for ATM withdrawals conducted at non-NVB ATMs. The exact amount may vary depending on the type...
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Bank Hours

What are the bank's business hours?

North Valley Bank's business hours are from 9:00 AM to 5:00 PM, Monday to Friday. We understand that our customers have busy schedules,...
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Overdraft Policy

What is the bank's policy on overdraft fees?

North Valley Bank's policy on overdraft fees aims to provide a transparent and fair system for our customers. We understand that overdrafts...
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Help me with my North Valley Bank customer service issue

Ask any question you have about North Valley Bank customer service. We will do our best to get you answers right away.
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