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North Carolina Health Choice Customer FAQ

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What is North Carolina Health Choice's Phone Number?

The question we are asked most often is about how to talk to North Carolina Health Choice customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is North Carolina Health Choice available for adults or only children?

North Carolina Health Choice is exclusively available for children, not adults. This healthcare program caters specifically to uninsured...
Ask any question you have about North Carolina Health Choice customer service, get an answer now.
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Overview

What is North Carolina Health Choice?

North Carolina Health Choice is a government-sponsored program designed to provide affordable healthcare coverage for children in low-income...
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Eligibility

Who is eligible for North Carolina Health Choice?

North Carolina Health Choice is a program designed to provide healthcare coverage for uninsured and underinsured children in North...
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Coverage

What does North Carolina Health Choice cover?

North Carolina Health Choice is a comprehensive health insurance program that covers a wide range of medical services for children....
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Premium

Is there a monthly premium for North Carolina Health Choice?

Yes, there is a monthly premium for North Carolina Health Choice. The amount of the premium varies depending on the number of individuals...
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Provider

Can I still use my own doctor with North Carolina Health Choice?

Yes, with North Carolina Health Choice, you have the flexibility to use your own doctor. The program allows you to choose from a wide...
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Medications

Are prescription medications covered under North Carolina Health Choice?

Yes, prescription medications are covered under North Carolina Health Choice. The program provides coverage for a wide range of prescription...
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Dental and Vision

Are dental and vision services covered under North Carolina Health Choice?

Yes, dental and vision services are covered under North Carolina Health Choice. We understand the importance of maintaining good oral...
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Approval Time

How long does it take to get approved for North Carolina Health Choice?

The approval process for North Carolina Health Choice typically takes around 30 days. However, the exact timeline may vary depending...
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Changes

What happens if my income or family size changes?

If your income or family size changes, it is important to update your information with North Carolina Health Choice as soon as possible....
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Enrollment

Can my child be enrolled in both Medicaid and North Carolina Health Choice?

No, children cannot be enrolled in both Medicaid and North Carolina Health Choice at the same time. North Carolina Health Choice is...
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Adult Coverage

Is North Carolina Health Choice available for adults or only children?

North Carolina Health Choice is exclusively available for children, not adults. This healthcare program caters specifically to uninsured...
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Help me with my North Carolina Health Choice customer service issue

Ask any question you have about North Carolina Health Choice customer service. We will do our best to get you answers right away.
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