Lacoste Customer FAQ

We're sorry to hear about your shoes. As quality is a primary concern for Lacoste, we always aim to ensure customer satisfaction. All Lacoste products come with a warranty period, so if your shoes broke within three months of purchase, they would most likely fall under this warranty. You should return them to the store where they were purchased. The store will then examine the shoes and, if the defect is due to material or workmanship and not wear and tear, they can arrange a repair, replacement, or refund as per Lacoste's warranty policy.