Hairstopandshop.com Customer FAQ

To track your order, you can easily do so by logging into your account on our website. Once logged in, go to the "My Orders" section...

If you receive a damaged item from Hairstopandshop.com, please contact our customer service team as soon as possible to report the...

Our return policy at Hairstopandshop.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied To initiate a return, simply contact our customer service team with your order details and reason for return. Once your return is approved, you will receive a return authorization number and instructions on how to proceed. Please note that all return shipping costs are the responsibility of the customer unless the return is due to our error. Once we receive the returned item and verify its condition, a refund will be issued to your original form of payment within 5-7 business days. For any further questions or concerns, please feel free to contact our customer service team who will be happy to assist you....

The processing time for returns at Hairstopandshop.com typically takes around 7 to 10 business days. Once the returned items are received...

Yes, customers can exchange an item for a different color. At Hairstopandshop.com, we understand that sometimes the color you receive...

At Hairstopandshop.com, we accept a wide range of payment methods to ensure hassle-free shopping for our customers. You can conveniently...

Yes, we offer international shipping to most countries worldwide. Whether you are located in Europe, Asia, Africa, or any other continent,...

Yes, you can cancel your order after it has been placed but only if it has not been processed and shipped. To cancel your order, please...

Yes, all the products available on our website, Hairstopandshop.com, are guaranteed to be 100% authentic. We understand the importance...

Yes, your personal information is secure on our website. At Hairstopandshop.com, we prioritize the protection of our customer's privacy....

Yes, there are various discounts and promotions available on Hairstopandshop.com. We regularly offer special deals, sales, and promotional...